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Cookie Policy

This Cookie and Other Technologies policy ("Cookie Policy") explains our use of cookies and other technologies to understand, improve, and protect Poola and the Contributor Community on our platform. Poola allows certain third parties to use cookies and other automated data collection tools to understand your use of our services that help people bring Social Good, Creative and Start Up pools to life (our "Services").

This Cookie Policy should be read along with our Terms of Use and our Privacy Policy. Poola’s Terms of Use will always control in case of any conflict. Poola may amend this Cookie Policy at any time and all changes will be made on this page. The changes will take effect once they have been posted on the App.

🍪 What are cookies?

A cookie is a small file that contains letters and numbers that are downloaded onto your computer when you visit a website. It is sent to your browser and stored on your computer’s hard drive, tablet or mobile device. When you visit our site it can allow us to recognise, remember you and store information about how you use Poola. Pixel tags (which are also called clear GIFs, web beacons, or pixels) are snippets of code or tiny images embedded on websites and in emails that help us learn how you interact with our site and emails.

🙋‍♀️ Why Poola Uses Them

Poola and select third parties, such as our Pool Starters, use cookies and these other technologies to help recognise you as a repeat visitor and to improve the quality of our Services. Overall, these tools are used to analyse trends in site traffic, market and advertise Pools to you, obtain demographic information about Poola’s Community as a whole, and optimise third parties to assist us in responding to specific user interests.

🖥️ How they work

Strictly Necessary

These cookies are essential to provide you with the services you have requested, which means they cannot be switched off through the “Privacy Settings” link. For example, strictly necessary cookies make it possible for you to stay logged into your Poola account and make financial and “Alternative Contributions”. If you set your browser to block these cookies, then these functions and services will not work for you. In particular, we won’t be able to save your preferences about cookies.

Strictly necessary cookies are necessary for you to browse the website and use its features, such as accessing secure areas of the site. These cookies also help keep Poola secure by facilitating security features and allowing us to detect activity that might violate our rules and Terms of Use. They help protect your account from being accessed by anyone other than you, alert you and us when your account is accessed, and provide capabilities that allow us to disable any active sessions you have (for example, when you log out or change your password)


These cookies measure how often you visit our site and how you use them. We use this information to get a better sense of how you engage with crowdsourcing and to improve our sites so that you have a better experience. For example, we collect information about which of our pages are most frequently visited, and by which types of users. We also use third-party cookies to help with performance.


These cookies are used to recognise you and remember your preferences or settings when you return to our site so that we can provide you with a more personalised experience. For example, if you are based in the UK, we will remember this and make sure that you receive the UK homepage when you visit our site, rather than the US or Australia homepage. A mix of first-party and third-party cookies is used.

Functional or preferences cookies provide functionality and help deliver our products and services — for instance, by storing your language preferences or by pre-filling the username field when you log in



These cookies are used by Poola and Pool Starters to collect information about how you use our site. Pool Starters use this information to show you projects they believe will be interesting to you within our platform and elsewhere, and to measure how the ads perform.

⏰ How Long Do Cookies Last

Session cookies

These cookies only last as long as your online session and expire when you close your browser (e.g. Chrome or Safari).

Persistent cookies

These cookies stay on your device after your browser has been closed and last for a time specified in the cookie (but not longer than 13 months). We use these cookies when we need to remember you for more than one browsing session, for instance, to remember your preferences from one visit to the next.

🫵 What Are Your Choices

How can you control your cookies

Poola provides several ways for you to manage your cookies and other tracking technologies. How you do so depends on the type of cookie. If you do not accept our cookies, you may experience some inconvenience in your experience and use of Poola. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our Sites.

Poola offers consent management tooling to enable users to manage cookies and other tracking technologies. For Preferences, Analytics and statistics, and Advertising cookies, Poola provides a consent management page in our sidebar to enable you to manage cookies and other technology tracking. You will not be able to opt out of Essential cookies, as they are necessary for the operation of the Poola website and application.

🔗 Useful Links

Further information about cookies and their use on the internet:

. All About Cookies

. Kaspersky - What are cookies?

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