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Acceptable Use Policy

This Acceptable Use Policy (Policy') is part of our Terms of Service (Legal Terms") and should therefore be read alongside our main Legal Terms: If you do not agree with these Legal Terms, please refrain from using our Services. Your continued use of our Services implies acceptance Of these Legal Terms.

Please carefully review this Policy which applies to any and all:

(a) uses of our Services (as defined in Legal Terms")

(b) forms, materials, consent tools, comments, post, and all other content available on the Services ('Content) and

(c) material which you contribute to the Services Including any upload, post, review, disclosure, ratings, comments, chat etc. in any forum chatrooms, reviews, and to any

Interactive services associated with it ('Contribution').

🏅 Who We Are

We are Poola Group AB, doing business as Poola (Company`,'we', 'us', or 'our) a company registered in Sweden at Bergallden 16, Sundbyberg 172 77. We operate the the mobile application Poola (the 'App'), as well as any other related products and services that refer or link to this Policy (collectively, the ‘Services’).

⚒️ Use Of The Services

When you use the Services you warrant that you will comply with this Policy and with all applicable laws.

You also acknowledge that you may not:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation. database o directory without written permission from us.

  • Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email or creating user accounts by automated means or under false pretences.

  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.

  • Engage in unauthorised framing of or linking to the Services.

  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

  • Make improper use of our Services, including our support services or submit false reports of abuse or misconduct.

  • Engage In any automated use of the Services, such as using scripts to send comments or messages, or using any data mining robots, or similar data gathering and extraction tools.

  • Interfere with, disrupt, or create an undue burden on the Services or the networks or the Services connected.

  • Attempt to Impersonate another user or person or use the username of another user.

  • Use any information obtained from the Services in order to harass, abuse, or harm another person.

  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial.

  • Decipher, decompile, disassemble, or reverse engineer any of the sofware comprising or in any way making up a part of the Services, except as expressly permitted by applicable law.

  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.

  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.

  • Delete the copyright or other proprietary rights notice from any Content.

  • Copy or adapt the ‘Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text) that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.

  • Upload or transmit (of attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (’gifs’), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as ‘spyware’ or ‘passive collection mechanisms’ or 'pcms').

  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorised script or other software.

  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.

  • Use the Services in a manner inconsistent with any applicable laws or regulations.

  • No illegal or fraudulent activity: This Includes activities such as scams, pyramid schemes, money laundering, and terrorist financing..

  • No hate speech or discrimination: This Includes content that promotes violence, hatred, or discrimination against any group of people based on race, religion, ethnicity, nationality, sexual orientation, gender, or disability..

  • No adult content: This Includes content that is sexually suggestive in nature, such as pornography or nudity..

  • No medical advice: This includes content that provides medical advice or claims to diagnose, treat, or cure diseases..

  • No copyright or trademark Infringement: This includes content that infringes on the intellectual property rights of others, such as copyrighted works or trademarked brands..

  • No personal attacks or harassment: This Includes content that attacks or harasses individuals, particularly based on their race, religion, ethnicity, nationality, sexual orientation, gender, or disability..

  • Use a buying agent or purchasing agent to make purchases on the Services.

  • Sell or otherwise transfer your profile.

🪢 Community/Forum guidelines

🧑‍🤝‍🧑 Contributions and Contributors

In this Policy, the term ‘Contributions’ means

  • any data, information, software, text, code, music, scripts, sound, graphics, photos, videos, tags, messages, interactive features, or other materials that you post, share, upload, submit or otherwise provide in any manner on or through to the Services; or

  • any other content, materials, or data you provide to Poola Group AB or use with the Services.

Some areas of the Services may allow users to upload, transmit, or offer ‘Contributions’ to other users. We may but are under no obligation to review or moderate the Contributions made on the Services, and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy. Please report any Contribution that you belive breaches this Policy: however we will determine, in our sole discretion, whether a Contribution is indeed in breach of this Policy.

As a ‘Contributor’ you warrant that:

  • you are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and this Policy:

  • all your Contributions comply with applicable laws and are original and true (if they represent your opinion or facts):

  • the creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party; and

  • you have the variable consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable Individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and this Policy.

🎬 Pool Starter and Content

As a Pool Starter you agree that you will not post, transmit, or upload any (or any part of a) content that:

  • is in breach of applicable laws, regulation, court order, contractual obligation, this Policy, our Legal Terms, a legal duty, or that promotes or facilitates fraud or illegal activities;

  • is defamatory, obscene, offensive, hateful, insulting, intimidating, bullying, abusive, or threatening, to any person or group;

  • is false, inaccurate, or misleading;

  • includes child sexual abuse material or violates any applicable law concerning child pornography or otherwise intended to protect minors:

  • contains any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner;

  • promotes violence, advocates the violent overthrow of any government, or incites, encourages, or threatens physical harm against another;

  • is obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, contains sexually explicit material, or is otherwise objectionable (as determined by us);

  • is discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age;

  • bullies, intimidates, humiliates, or insults any person;

  • promotes, facilitates or assists anyone in promoting and facilitating acts of terrorism;

  • infringes, or assists anyone in infringing, a third party's intellectual property rights or publicity or privacy rights:

  • is deceitful, misrepresents your identity or affiliation with any person and/or misleads anyone as to your relationship with us or implies that the post was made by someone else than you;

  • contains unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, O other forms of solicitation that has been 'paid for', whether with monetary compensation or in kind; or misrepresents your identity or who the post is from.

⭐ Review and Ratings

When your leaving a review, rating, or flagging a Pool you also agree that:

  • you have firsthand experience with the pool starters, services, pool offerings, contribution abilities and Pool posts being reviewed;

  • your Contribution is true to your experience;

  • you are not affiliated with competitors if posting negative reviews (or linked in any way to, e.g., by being the owner or seller/manufacturer of, a product or service if posting positive reviews);

  • you cannot make or offer any conclusions as to the legality of conduct;

  • you cannot post any false or misleading statements; and

  • you do not and will not organise a campaign encouraging others to post reviews, whether positive or negative.

⚠️ Reporting a Breach Of This Policy

We may but are under no obligation to review or moderate the Contributions made on the Services and we expressly exclude our liability for any loss or damage resulting from any of our users' breach of this Policy.

If you consider that any Content or Contribution:

  • breach this Policy, please email us at, or refer to the contact details at the bottom of this document to let us know which Content or Contribution is in breach of this Policy and why; or

  • infringe any third-party intellectual property rights, please click the report pool function to report a pool. If there is an urgent need to contact Poola then you can use our in-built chat function with our support team in our messaging service.

We will reasonably determine whether a Content or Contribution breaches this Policy.

⚖️ Consequences of Breaching This Policy

The consequences for violating our Policy will vary depending on the severity of the breach and the user's history on the Services, by way of example:

We may, in some cases, give you a warning and/or remove the infringing Contribution or Content, however, if your breach is serious or if you continue to breach our Legal Terms and this Policy we have the right to suspend or terminate your access to and use of our Services and, if applicable, disable your account. We may also notify law enforcement or issue legal proceedings against you when we believe that there is a genuine risk to an individual or a threat to public safety.

We exclude our liability for all action we may take in response to any of your breaches of this Policy.

🗣️ Complaints and Removal of Legitimate Content

If you consider that some Content or Contribution have been mistakenly removed or blocked from the Services, please refer to the contact details at the bottom of this document and we will promptly review our decision to remove such Content or Contribution. The Content or Contribution may stay 'down' whilst we conduct the review process.

Firstly, we gather any relevant information about the infringement, such as the date and time of the violation, the pool starters or contributors name, contact and official identity information, and the type of infraction. We then notify the user of the offence and provide them the opportunity to defend themselves after our inquiry is complete. Depending on the severity of the breach and the seller's history of f violations, we may need to take disciplinary action, such as issuing a warning, suspending the seller's account, or terminating the seller's affiliation with us. After we've taken disciplinary action, we list and monitor the seller's activity to ensure they're abiding by the AUP. We aim to be consistent in how we handle AUP breaches since this helps to guarantee that all users are handled fairly and understand the implications of Of breaking the AUP. We will limit the amount of inadvertent violations by being honest and transparent with vendors about the AUP and the repercussions of breaching it. Overall, while considering disciplinary action, we strive to be fair and take into account all relevant circumstances, such as the gravity of the violation, the seller's history of violations, and the seller's cooperation with the inquiry.

📝 Disclaimer

Poola Group AB is under na obligation to monitor users' activities, and we disclaim any responsibility for any user's misuse of the Services. Poola Group AB has no responsibility for any user or other Content or Contributions created, maintained, stored, transmitted, or accessible on or through the Services, and is not obligated to monitor or exercise any editorial control over such material. If Poola Group AB becomes aware that any such Content or Contribution violates this Policy, Poola Group AB may. In addition to removing such Content or Contribution and blocking your account, report such breach to the police or appropriate regulatory authority Unless otherwise stated this Policy, Poola Group AB disclaims any obligation to any person who has not entered into an agreement with Poola Group AB for the use of the Services.

📱 How Can You Contact Us About This Policy

If you have any further questions or comments or wish to report any problematic Content or Contributions, you may contact us by:


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